Staff Dashboard

Operations overview · Last updated 26 May 2026, 23:05

View AgentView Applicant

Appointments Booked

1,842

1,547 confirmed · 83.9% rate

+11.4%vs last month

Revenue Collected

€147.3k

May 2026

+8.7%vs last month

Active Agents

94

62 Pro · 32 Standard

+5.2%this month

Pending Backlog

218

Awaiting slot confirmation

-18.3%still elevated

Cancelled This Month

77

4.2% cancellation rate

+2.1%up from last month

Appointment Volume by Country

May 2026 · All 13 countries

BookedConfirmedPending

Confirmation Rate Trend

Last 26 days · Target: 85%

83.9%

Current rate

-1.1%

Below target

Agent Leaderboard

Top 8 agents · May 2026

#TierTrend
1
MK

Marco Kühn

🇩🇪 DE

Pro147131€14,23089.1%+4.2%
2
FA

Fatima Al-Rashid

🇫🇷 FR

Pro132115€12,89087.1%+2.8%
3
LH

Lena Hoffmann

🇩🇪 DE

Pro119101€11,43084.9%-1.3%
4
TF

Tomás Ferreira

🇵🇹 PT

Standard9881€9,24082.7%+6.1%
5
YT

Yuki Tanaka

🇯🇵 JP

Standard8770€8,12080.5%-2.7%
6
CB

Chiara Bianchi

🇮🇹 IT

Pro7664€7,38084.2%+1.9%
7
JK

Jan Kowalski

🇵🇱 PL

Standard6148€5,64078.7%-4.1%
8
AG

Ana García

🇪🇸 ES

Standard5443€4,98079.6%+3.3%

Country Slot Status

13 countries · Live availability

🇩🇪

Germany

312 booked

Active

48 slots

🇫🇷

France

289 booked

Active

32 slots

🇮🇹

Italy

201 booked

Active

21 slots

🇪🇸

Spain

187 booked

Limited

14 slots

🇵🇱

Poland

164 booked

Active

27 slots

🇵🇹

Portugal

143 booked

Limited

9 slots

🇨🇭

Switzerland

118 booked

Active

19 slots

🇧🇪

Belgium

97 booked

No Slots

None

🇮🇪

Ireland

88 booked

Active

11 slots

🇬🇷

Greece

74 booked

Limited

6 slots

🇯🇵

Japan

62 booked

Active

15 slots

🇩🇰

Denmark

57 booked

Active

8 slots

🇲🇽

Mexico

50 booked

No Slots

None

Live Activity Feed

Real-time booking events

Live
Confirmed

Appointment confirmed for Priya Mehta — 🇩🇪 Germany, Tourist visa, 02 Jun 2026

2 min ago·via Marco Kühn
Payment

Payment of €79 received from Osei Kwame — 🇫🇷 France, Student visa

8 min ago·via Fatima Al-Rashid
New Agent

New agent registered: Aleksander Nowak — Standard tier, 🇵🇱 Poland focus

22 min ago
Cancelled

Appointment cancelled by Lukas Müller — 🇩🇪 Germany, Business visa. Refund initiated.

41 min ago·via Lena Hoffmann
Confirmed

Appointment confirmed for Yuna Sato — 🇯🇵 Japan, Family Reunion, 10 Jun 2026

1 hr ago·via Yuki Tanaka
Alert

Slot shortage detected for 🇧🇪 Belgium — 0 available slots. Manual review required.

1 hr ago
Payment

Payment of €94 received from Isabela Costa — 🇵🇹 Portugal, Tourist visa

2 hr ago·via Tomás Ferreira
Confirmed

Appointment confirmed for Daniel Okonkwo — 🇮🇪 Ireland, Business visa, 07 Jun 2026

2 hr ago